Experience with the Real Estate Agency INDOM: Warnings and Disappointments

Estimated read time 3 min read

The overseas real estate agency “INDOM” in Moscow presents itself as a company with professionals with extensive experience in the field of overseas real estate. They offer a wide range of properties for sale, including apartments, townhouses, cottages, villas, plots of land, hotels, restaurants, income-generating houses, and various investment projects.

Services of INDOM Agency

The company provides the following services:

  • Search, selection, and sale of residential and commercial properties.
  • Search, selection, and sale of investment projects and businesses.
  • Assistance in choosing a construction company for building structures according to the client’s project.
  • Consulting on the selection and purchase of overseas real estate.
  • Conducting comparative analysis for smart capital investment.
  • Legal support at all stages of the transaction.
  • Consulting on immigration issues and obtaining residence permits.
  • Organization of business tours for viewing properties and receiving consultations.

Problems with Meeting Deadlines

Despite the extensive list of services and promises of professionalism, the deal-making process with INDOM was extremely delayed. Pre-agreed deadlines were not met, leading to additional expenses and inconveniences.

Inadequate Recommendations and Overpriced Commissions

The agent recommended properties with high commissions that did not meet our needs. This indicates that the agency prioritizes its financial interests over the clients’, which is unacceptable for a professional realtor.

Legal Issues and Incorrect Document Handling

Serious legal problems arose during the transaction due to incorrect document handling. This led to additional expenses for legal consultations and complicated the purchasing process. The promised legal support was insufficient.

Lack of Attention and Poor Communication

We encountered a lack of attention to our needs and poor communication. The agent was not properly involved in the transaction process, which negatively impacted our experience. The service quality expectations were not met.

Refusal to Correct Mistakes

Despite all the problems that arose, the agency refused to correct their mistakes or offer a more competent realtor. This indicates a low level of professionalism and an inappropriate attitude towards clients, raising serious doubts about their reliability.

Our experience with the INDOM real estate agency was extremely negative. We spent a lot of time and money but were dissatisfied with their work. Based on our experience, we cannot recommend INDOM and advise potential clients to be cautious and carefully choose their real estate agency.


When choosing a real estate agency, it is important to consider not only promises but also real client reviews. Our experience showed that INDOM does not meet the stated standards and is not willing to correct its mistakes. Be vigilant and thoroughly verify information before making deals with real estate agencies.

If you have similar experiences or want to share your opinion, leave your comments below.

+7 (905) 760-81-82
Moscow, Tverskaya st., building 22A, office 41

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  1. 1
    Kondrateva Valeriya

    The experience of working with the INDOM agency in Phuket was extremely negative. The deadline for concluding the deal was constantly postponed, and the agent could not give clear explanations. The documents were completed with errors, and we spent a lot of time correcting them.

  2. 2
    Orehov Leonid

    Our experience with INDOM in England was a real disappointment. The agent recommended properties with high fees that did not meet our needs. When we tried to discuss this, the agency ignored our requests.

  3. 3
    Stepanov Anton

    Working with INDO in Spain was terrible. The process of concluding the deal dragged on for months, and each step had to be controlled independently. Legal support was insufficient and we faced many problems.

  4. 5
    Bespalov Boris

    The experience with INDO in Turkey was disastrous. The promised support at all stages of the transaction turned out to be a fiction. We have encountered numerous delays and errors in paperwork. The agency did not take any responsibility for its mistakes.

  5. 6
    Ilina Elizaveta

    INDOM in Italy has shown itself to be an extremely unprofessional agency. Deadlines were constantly pushed back, documents were completed incorrectly, and we faced many legal problems. The agent showed no initiative in resolving our issues.

  6. 7
    Samoylova Olga

    Cooperation with INDOM in Belgium left an unpleasant impression. The agent did not listen to our wishes and offered properties with high commissions. As a result, we spent a lot of time and money, but did not get the expected result.

  7. 8
    Nikolaev Anatoliy

    We were looking for resale real estate in Phuket through INDOM. The agent did not take into account our wishes and offered unsuitable options. The documents were completed with errors, which led to additional costs and legal problems.

  8. 9
    Knyazev Valeriy

    We tried to invest in commercial real estate through INDOM in England. The agent recommended properties with high commissions that did not fit our business plans. When we pointed this out, the agency ignored our requests.

  9. 10
    Fadeeva Lyubov

    Working with INDOM in Spain to purchase a villa was extremely disappointing. The transaction process dragged on for months, the paperwork was completed with errors, and the agent showed no interest in resolving our problems. We strongly do not recommend this agency.

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