WEBSITE: https://www.tiger.trade/ru
ADDRESS: Bahnhofstrasse 8B 6340 Baar Switzerland
EMAIL: [email protected]
About company:
Tiger.Trade is registered in Switzerland. Founded in 2015. Provides multiple exchange trading products: copy trading app and Binance trading app. The minimum deposit is 100$. The Tiger.Trade trading platform supports fiat, cryptocurrencies, stocks, futures and options transactions. The applications provided by the company are available in paid and free versions. Payment for copy trading is carried out in native tokens of the platform.
On June 27, 2022, on the Tiger.Trade terminal (which I have been using for many months), I placed a limit order to buy NGQ22 in the amount of 275 contracts. I had Stop, Take, and No Loss set up in the stratum of the terminal. Everything is like hundreds of times before. The terminal began to automatically close and open new positions. In 1 minute 27 seconds, he made a large number of transactions and lost my entire deposit – 4.3 million rubles.
It all started with the fact that on June 27, 2022, on the Tiger.Trade terminal (which I have been using for many months), I placed a limit order to buy NGQ22 in the amount of 275 contracts. I had Stop, Take, and No Loss set up in the stratum of the terminal. Everything is like hundreds of times before. The terminal began to automatically close and open new positions. In 1 minute 27 seconds, he made a large number of transactions and lost my entire deposit – 4.3 million rubles.
I purchased a lifetime license, and as a result, it turned out that the connection with Interactive Brokers is not fully supported, or rather, the Tiger Trade platform does not receive real-time quotes for many instruments necessary for work. A letter to technical support, their answer (see screenshot): yes, the problem exists, we know and are working on it, we can’t name any deadlines for elimination, use a different connection. But … I need to connect specifically to IB) Further, my request is to return the money and the answer: Hello, dear user! Thank you for waiting for a response from our team. In accordance with paragraph 10.1 of the End User License Agreement (EULA), to which you agree when installing the Tiger.Trade terminal, Tiger.Trade does not provide any warranties or representations regarding, including, proper quality or suitability for a particular use , or that the Software will be free of any errors or will meet your requirements.